Terms of Service

RocketBench accepts tickets you tag (in Linear, Jira, GitHub, or similar tools) and uses AI plus engineering review to deliver working code back to you, typically as a pull request or comment. The exact capability and quality of output depends on the ticket, the tool you use, and the codebase you connect.

You must be at least 18 years old and able to enter binding contracts in your jurisdiction. If you’re using RocketBench for a company or other entity, you represent that you have authority to bind that entity.

• You're responsible for the accuracy of the information you provide.
• Keep your login credentials secret. Anything done via your account is your responsibility.
• You may have one account per person or organization unless we agree otherwise.
• Notify us promptly of any unauthorized access.

You will not use the service to:

• Generate code that violates applicable law or third-party rights (including IP).
• Generate malware, surveillance tools, or content that facilitates harm.
• Reverse-engineer, decompile, or attempt to extract source code or model weights from the platform.
• Resell, sublicense, or expose the service as your own product without a separate written agreement.
• Interfere with the service's operation or other users (DDoS, abuse, scraping, rate-limit evasion).
• Submit data you don't have rights to (private code from another organization, regulated personal data without legal basis, etc.).

We may suspend or terminate accounts that violate this section, with or without notice depending on severity.

Your content stays yours.You own the code we deliver for your tickets, and we don’t claim any rights in your existing codebase. You grant us a limited license to process your content solely to deliver the service.

Our platform stays ours. The RocketBench service, including pipeline orchestration, prompts, evaluators, and brand, remains our property and that of our licensors.

We may use anonymized usage data(e.g. failure rates, latency, model performance) to improve the service. We don’t train third-party models on your data.

• The free trial lets you submit a limited number of tickets at no cost. Trial windows and limits are listed in your dashboard and may change.
• Paid plans are billed via Stripe. Fees, billing frequency, and included usage are described at signup.
• You can cancel a paid plan at any time. Cancellation takes effect at the end of the current billing cycle. We don't prorate partial months.
• We may change pricing for new sign-ups at any time. Pricing changes for existing customers will be communicated at least 30 days in advance.

We aim for high availability but don’t offer a contractual SLA on trial accounts. Paid plans may include availability commitments described in your order form. We may perform maintenance, deploy updates, or temporarily restrict the service when needed for security or operational reasons.

Connecting Linear, GitHub, Slack, Jira, or similar third-party services means you also agree to those services’ terms. We aren’t responsible for their availability or behavior. You can revoke our access at any time from those services’ settings.

You can stop using the service at any time. We can suspend or terminate your account for material breach of these Terms or for non-payment. On termination, your right to use the service ends. We’ll delete or anonymize your data per our Privacy Policy.

The service is provided “as is”. AI- generated code may contain bugs, security issues, or be unsuitable for your use case. You are responsible for reviewing, testing, and accepting any code we deliver before merging it into production. We disclaim all warranties not expressly granted in these Terms, including merchantability, fitness for purpose, and non-infringement, to the maximum extent permitted by law.

To the maximum extent permitted by law, RocketBench’s total liability under these Terms is limited to the fees you paid us in the 12 months preceding the claim (or USD 100 if you’re on a free trial). Neither party is liable for indirect, incidental, special, consequential, or punitive damages. These limits apply even if a remedy fails its essential purpose.

You agree to indemnify and hold us harmless from claims arising out of your content, your use of the service in violation of these Terms, or your violation of third-party rights.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Delaware, and you consent to their jurisdiction.

We may update these Terms from time to time. Material changes will be posted here and, where reasonable, communicated by email. Continued use of the service after changes take effect means you accept them.

Questions about these Terms: hello@rocketbench.com. WestLink LLC, 700 N Colorado Blvd, Suite 353, Denver, CO 80206.